OK, I've tried those steps and no luck either. I've been on a live side
chat with another rep and have been told to send my replacement back and
wait for another Thanks Mark!
Hi Mark, I’ve seen this suggestion from you in a couple spots. I just
got a new display (not the base) as a replacement for one with a /w5
error. I’ve not been able to get past the ‘remove and reattach’ message.
I just put the malfunc w5 display on t...