Google Nest Community

Anyone have any ideas on how to get a Google support employee to chime in here? Edit- I found this thread: https://www.googlenestcommunity.com/t5/Speakers-and-Displays/HOME-mini-UNRESPONSIVE-thread-quot-Google-home-mini-4-dots-stuck-problem/m-p/55949...

Other threads with the same problem are already locked without fixing the problem.

Same here. It started last night. No wifi/router changes. Tried the unplug x11 method unsuccessfully twice. We have another mini in a separate room that’s working fine.