Google Nest Community

I'm in UK

yes same here, thanks to you for letting me know that you got a better response from support the 2nd time

Just an update on this...Spoke to support on chat again last week, repeated to them the issue with my out of warranty Home mini, and this time they stated "this has been an emerging issue where Google Home and Google Home Mini speakers are going unre...

ok, so what process did you follow? when I chatted weeks ago I got nowhere.

wow, is that a warranty replacement? When I spoke to support on chat way back when the firmware update was first pushed (Dec 8th or thereabouts), they said they could do nothing, and all the comments on these many threads seem to have been echoing th...