Google Nest Community

3 weeks later, still no response from Google? Nice. I will not be purchasing anymore Google devices after they inevitably brick or break. Poor quality and poor customer support.

Same issue. I have tried unplugging for 10 seconds and then waiting for 2, then 4 dots before trying again 1-10 for a total of 11 times. I even did 15 times for good measure. Still have 4 dots unresponsive, cannot reset: green led does nothing.