Our thermostat won’t call for heat. It was installed 2 years ago and has
worked flawlessly. It dropped offline and since it went back online it
has stopped calling for heat.
Hi Zoe,Thank you for your in depth response, please see m response
below: Are you located in North America or Europe? Europe in the UK What
type of Nest Thermostat do you have? 3rd Gen learning Does the
thermostat screen indicate that it’s actively c...
Hi J,Thank you for your help.I am afraid I do not know how to do that.
The nest was set up by a professional plumber and has worked perfectly
for 2 years. It has just stopped after the firm ware update, it dropped
off the wifi, is now back on the wif...
Yes the nest has power, as does the hub by the boiler. When I press the
button on the hub it doesn’t turn on the heating either. The boiler is
working well as hot water still is called from the taps. Maybe it is a
hub fault.