Sure, a firmware issue could accelerate battery usage / recharge cycles,
but the firmware has been updated several times over the past 2-3 years.
This issue isn't suddenly popping up because of firmware, but because
the battery has been in use for th...
Which Nest Doorbell do you have? Does it look like...1)
https://i5.walmartimages.com/asr/3b3413############a############a8-ba9b-0939b1fc4fd9.40939768df750cef02c8ebf6255329ff.jpeg?odnHeight=612&odnWidth=612&odnBg=FFFFFFor2)
https://images.idgesg.net/i...
Your issue sounds unrelated to the main problem being described here.
What do you mean "it doesn't switch to battery for a long time"? Do you
mean it doesn't go back to wired power? How do you know it's running on
wired vs battery? Let me know the ex...
I went through the same long process initially. I did, however, get the
tech to acknowledge that the battery could be the culprit, but she
wouldn't give me a 100% confirmation. Changing the battery worked for me
so hopefully I'll get another 2-3 year...
Again, I keep repeating this....it's not the firmware. It's the battery.
No amount of software updates will make a weakening battery better. LiPo
batteries last 2-3 years on average. It's either bad product design or
bad intention = planned obsolesce...