The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
Update. I received the following message back from Google Nest
support.Based on the troubleshooting performed and the results, this
could be a hardware or software issue. We have exhausted all
troubleshooting that may help resolve the issue. We invol...