Hi Lance, thanks again for all of you help. Unfortunately, it still does
not work. I can’t link my lock to the nest app even though I was able to
do this with my old lock. I’ve contacted Nest and they say the same
thing you do. I think I’ve restarted...
Hi Lance, I tried that and now I’m stuck because Nest App says an
assisting device is trying to connect to the connect. So, another
problem. It is again stuck in searching and/or connecting with the
connect. The assisting product is a smoke detector....
Thanks for getting back to me. I’ve tried all of those steps and resets
without luck. The light is a flashing blue. Yes, I use a Neat Connect
device. This is a replacement. I had the nest lock before for 1 year and
then it started giving error messag...
I’ve tried restarting all devices and the Nest App will not connect to
the Nest/Yale lock. It gets stuck at “searching” and the apps stalls.
I’ve call IT and no one knows how to fix it.