Google Nest Community

ClifT · 01-16-2024

Annual cost for my old Nest doorbell has increased from about $53 to about $139. I've just spent 45 minutes trying to find out why, and the Google/Nest website just takes me in circles. I can see when I will get billed, but not how much or why or eve...

ClifT · 01-31-2024

Hey folks, its been two weeks since i asked what should be a simple billing question. It's evidently been escalated, but I'm still waiting patiently for an answer. Can anybody help?

ClifT · 01-22-2024

For others who may be looking for pricing info, here's pricing for ALL of the Nest plans: https://store.google.com/product/nest_aware?hl=en-US&modal=upgrade-pricing

ClifT · 01-22-2024

Thanks for the suggestion about the Contact Us link. They couldn't figure it out either but have escalated and promised to follow up with me. Problem is far from solved but I finally feel like we're beginning to make progress.

ClifT · 01-21-2024

Sorry, but I'm still lost. The subscription management page link implies that I don't have a subscription and the Google payments page shows no transactions, but my credit card shows a charge from Nest Labs. I'm confused. The suggestion for "And this...

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Why has my Nest doorbell subscription cost almost tripled and how do I correct it?

Re: Why has my Nest doorbell subscription cost almost tripled and how do I correct it?

Re: Why has my Nest doorbell subscription cost almost tripled and how do I correct it?

Re: Why has my Nest doorbell subscription cost almost tripled and how do I correct it?

Re: Why has my Nest doorbell subscription cost almost tripled and how do I correct it?