I've had a Nest Learning thermostat installed and working great for the
last couple years. A month or so ago, my Nest stopped seeing any of the
wireless networks in my home. I contacted Google and they authorized an
RMA replacement of my thermostat. ...
Hi Zoe,I submitted the form over the weekend. Do you know what the
estimated lead time may be? I need to send in a thermostat to the RMA
program very soon or I'll incur the full charge of the device I was
Hi Zoe, My computer was able to recognize the new Nest Thermostat when
connected via USB. It showed up as a flash drive, and the following XML
data was present in "Technical Info.plist"
Base Model unknown
Hi Zoe,I've gone through and done everything in your list, but no luck.
One thing of note. When i tried doing a "battery disconnect", if I hold
the display for 10 seconds, I receive a message that the device is going
to reboot. However, the device se...
Does anyone know what I should do from here? I'd really rather not have
to go through the process of trying to return yet another RMA'ed
thermostat if there's something on my side that may be at fault? Did the
docks change at all? Did the pinouts may...
I tried taking the sticker off and there was no difference. The sticker
covers a little rubberized section. My assumption is that it is the
presence sensor that determines when your in front of the thermostat (so
it switches displays).