Google Nest Community

Hi Lance, Just wanted to follow up and say "thank you!" for expediting the process since writing you on here last week. I'm convinced your help was instrumental in resolving the issue. I received the code from a Senior Support Specialist, and placed ...

Thanks, Lance! I've filled out and submitted the form. Now will cross fingers and hope for the best.

Hi Lance,In a similar vein to this, I am having an almost impossible time getting Google to verify my old DropCam Pro so that I can receive my code for a free replacement. The most recent case number I was given is: 2-6289000035386 The DropCam Pro is...