Started in chat support - first and second tickets remained open for 2
weeks and no one responded. Third time I called and got “Sharon”, I
referenced the case numbers. She emailed me after to follow up and
assured me it would be solved in 48 hours. 2...
Cancelled on their end - nothing I could do on mine. Besides finding
someone who’s actually willing to help, make sure you identify the name
of the Google Home that it was attached too. My experience was that my
gen 1 sub was attached to a previous h...
Hi all, after a ton of back and forth I was put with a representative
named Sharon. She was able to cancel my gen 1 nest subscription within
48 hours of our first conversation. It CAN be done! Just need to find
the right person, happy to post my Case...
Having the exact same issue with Gen 1 nest sub...ticket has been opened
for 5 days, 3 calls, 2 online chats. It appears I'm going to have to
cancel my credit card to get Google to stop charging me for a service
I'm unable to use because the new hard...
