Bryon, thanks for your reply. I had received an email last week that
Nest Aware would be refunding the 1st Gen Nest Aware subscription within
7-14 business days. I checked my credit card account this morning and
did see that I received a full refund ...
I have had the exact same experience that you have described. I
transitioned to Nest Aware Plus from the 1st gen Nest Aware
subscription. Nest accepted the change, then billed the yearly
subscription fee for the 1st gen service. About a month later, ...
