Hello @AnaM,Il calledI Google on Friday and it was agreed to send new
HeatLink to replace the defective one. The package is on its way....
Here are the answers to your questions :How long has your thermostat
been installed for? 2 years and 2 monthsDi...
I have the same problem as Andy5. My "heatlink S/N 09" is dead. No
lights. I have checked the input voltage and it is Ok (220 V). No
circuit breaker problem. I tried the restart procedure ... no light.And
my device is no longer under warranty since S...