For what it’s worth after trying everything I decided to leave my app
running on the phone in background instead of closing it. Been two days
now with no off lines. I know I shouldn’t have to do this and the
problem has to be with the app or google s...
Did you find the problem? I’m having same issue however I have not
changed or updated my router/ service . Just all of a sudden started
showing off line in the app randomly on two thermostats