Google Nest Community

Shell100 · 04-30-2024

I am having issues with the Nest Thermostat connecting to the Wi-Fi - there are no issues with the Wi-Fi connection for other devices within the house.When we contacted customer services we went through the troubleshooting process and they confirmed ...

Shell100 · 05-14-2024

Thank you Angel for your response - we will look forward to receiving the replacement.

Shell100 · 05-13-2024

Thank you Angel for your continued support with this issue.I would like to provide an update that we had confirmation to send the thermostat back and we should receive a like new replacement thermostat. We sent the faulty thermostat back on Wednesday...

Shell100 · 05-06-2024

Hi Angel can you kindly follow up on this case ID again please - no one is responding from Google and it’s been a few days since we sent a reply. We need to know if we could have a like new thermostat sent and we will return the refurbished scratched...

Shell100 · 05-02-2024

Hello Angel,we have had no response to the open case - do you know when I should receive a response?

Shell100 · 04-30-2024

Thank you Angel for your response - the case ID 5-9632000036737

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Return Nest Thermostat due to issues with connecting to Wifi

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Re: Return Nest Thermostat due to issues with connecting to Wifi

Re: Return Nest Thermostat due to issues with connecting to Wifi

Re: Return Nest Thermostat due to issues with connecting to Wifi

Re: Return Nest Thermostat due to issues with connecting to Wifi