Google Nest Community

Hi Jake, I am having the same problem that it appears hundreds of Nest Hello owners are experiencing according to posts on several other threads. The doorbell video works fine until someone presses the doorbell button. Then, the video goes offline fo...

Hi Garrett DS, I cannot find a record of it and no confirmation in my Gmail. I filled out a Google form online requesting support, I think from the Community area, that said "we need more information" . Should I submit something else? Thanks, LongJoh...

Hi Garrett DS,Thanks for responding. Yes, I still need help. I have:Toggled Visitor Announcements for the Nest Hello in the Nest app off and onDeleted and re-added the Nest Hello from the Nest app and Google Home app Factory reset each of my Google N...

I have had the exact same issue for several months: The camera feed shows on my phone and on the hub (on demand) just fine, until the doorbell is pressed, when it says "unavailable". I have tried previous suggestions, such turning Visitor Announcemen...