Google Nest Community

Feejus · 05-22-2024

I am facing an issue while trying to add a replacement Nest Protect to my home setup. Despite multiple troubleshooting attempts, the issue persists. Please find the details below:Current Setup:Aruba Instant on SSID: NestConnected via PoE to a D-Link ...

Feejus · 05-30-2024

Frankly I don't know what they are doing, it's been with them several days without any real updates. I got an update on Sunday to try the basic troubleshooting yet when I explained I already done that since then nothing. Also I been charged for repla...

Feejus · 05-29-2024

Thanx. Can yiou pls let me know an ETA for an update as I would very much appreciate it. I understand that my case is not strictly straight forward, yet I would like to understand also what steps are taking place in the background and if the engineer...

Feejus · 05-27-2024

Keep pressing wrong button. So I have done all of the steps in the article. The case number should include all the troubleshooting I have done. Still issue does remain.

Feejus · 05-27-2024

Hi Here is the case number! 4-8025000035725

Feejus · 05-27-2024

Thanx. I got a open case which has been open since 11th April and yet no progress. I even had a brand new nest protect and even the new replacement fails to be added to my account during testing WiFi.

Google Nest Community

User Statistics

User Activity

New Nest Protect failed test the WIFI network and can't be added to account

Re: New Nest Protect failed test the WIFI network and can't be added to account

Re: New Nest Protect failed test the WIFI network and can't be added to account

Re: New Nest Protect failed test the WIFI network and can't be added to account

Re: New Nest Protect failed test the WIFI network and can't be added to account

Re: New Nest Protect failed test the WIFI network and can't be added to account