Google Nest Community

@Davedooby I contacted support through the nest app, on the home page top 3 lines and go to support put all your details in there and I was contacted via email. I had to provide some info and was informed mine was just out of the 2 year warranty but ...

Hello, I got in touch with google support, cant fault the service, new heatlink has been sent and I have fitted it today, all sorted now thanks!

CristianC I too have the same issue where the heatlink is dead and I have filled in the data capture form, what is the usual timeframe for a response?