Google Nest Community

TCTillery · 07-31-2024

I’ve been trying to login back in to the NEST app and website for nearly 2 weeks, but I don’t have the old phone number registered to my NEST account any longer and the 2-step verification code is being sent to my old phone number and since I can’t r...

TCTillery · 08-05-2024

Hello, Jennifer -I already contacted my previous cell phone provider when this whole nightmare began and they thought I was crazy for even asking to regain access to my old phone number because it’s been over a year since I changed my number. Plus, t...

TCTillery · 08-04-2024

Hello, Angel -Thank you for your response and the information. I was previously told about the factory reset option, however, I didn’t want to lose any of my recorded video history because alot of my saved video clips were taken before my husband pas...

TCTillery · 08-04-2024

Hello, Jennifer -Thank you very much for your response and the enclosed information. Unfortunately, I have already tried all of your suggestions and haven’t had any success yet since the entire problem involves not being able to receive the 2-step ve...

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NEST App and website sending 2-step verification code to old phone number & cannot login to NEST app

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