I'm not sure which product you're trying to complete setup on, but for
the product that I was trying to complete the setup on (doorbell), I had
to hard reset the thing and then was able to work through the setup. I
hope that helps...
***UPDATE***As of this mornings (9am EST) I attempted to finish the
install, and was successful in adding my Doorbell to network and Google
Home app. I also noticed the lights that weren't not working last night
are working again in the app...so what...