Received new router, wifi, passwords ,etc all the same. All devices and
cameras still showing off-line. We have unplugged/disconnected and reset
but all devices (doorbells and cameras, and lights)are still showing
off-line.
We had to turn off reconnect the router and wifi. Then we had to remove
all devices, and reinstall do a hard reset of the home hub, and cameras
and floodlights.
We got the cameras working finally, now we’ve been trying to update the
Phillips hue voice control that we ised to say”hey google turn on/off
living room loghts”.