The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
I had connection issues with a nest.com/w5 error. I explained the issue,
gave them the serial number of the thermostat, and they put me on hold
for 5 minutes to run a diagnostic on my device. They confirmed that it
was a hardware issue with the devic...
