The only thing I learned is that you're more likely to solve the problem
yourself than if you consult Nest. I'm sorry the factory reset didn't
work for you. If it is under warranty still then replacement is the
route I would take. This product doesn'...
Similar issue. I had fiberoptic wifi installed, but since I'm not
allowed to simply add new wifi network I had to delete the smoke
detectors from my app. But in attempting to reinstall them I cannot. I
enter the Entry Key when prompted and ensure I p...