Just wanted to follow up on this. After a couple of weeks going back and
forth with tech support, google agreed to replace the doorbell. Lo and
behold it connected first time. Hope everyone else finds a resolution.
I did the factory reset several times, and was also told to create a new
‘home’ in the app and try to connect the camera again. None of these
worked. I have now spent several hours on the phone / chat to Google
support and no-one is able to help. The...
Me too - same problem. Doorbell worked fine for 3 years and now offline.
Deleted it and it won’t reconnect - I get error NC007 but everything
else is connected to that same network fine including a Nest thermostat
less than 3m away
