Google Nest Community

katrinalamaro73 · 09-25-2024

Hi I've installed the google door camera at my home and my sisters home with no issues.I've recently purchased one for my mum and have had alot of issues setting it up.It cant seem to progress past the update app section, it gets stuck.I've tried rei...

katrinalamaro73 · 09-30-2024

Done, I've completed the form

katrinalamaro73 · 09-29-2024

I’ve already done these steps and tried other devices including a Samsung tablet and Apple IPad. I also tried and checked the blue tooth connection to no avail. I think I’ve re-set and deleted the device from the app over ten times. katrina

katrinalamaro73 · 09-29-2024

Hi Catheryn i followed these steps as you suggested and it’s still stuck on the 0% download. Then a message pops up, Something may have gone wrong during setup. You may have to reset your device’. I’ve reset the device a few times, woul it be the wif...

katrinalamaro73 · 09-29-2024

Hi Cathryn, its a battery cam. The doorbell was right next to the router. My mum’s phone is an android. The LED is white. There was also a message about putting the phone closer to the battery, the phone was right next to it. Katrina

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