Google Nest Community

bondskin · 12-19-2021

Hi,I needed to replace one faulty Nest Protect after 2-3 years and bought a new one.Good news, the new device comes with the same firmware 3.4rc6But the hardware version of the new device is older (Topaz-2.33) than all my previous devices (Topaz-2.7)...

bondskin · 04-22-2022

Hi @Trif4 , that's an interesting way to see it, thanks for that.I am just wondering why Google did not say so...

bondskin · 12-21-2021

Hi @Rocco1 , I just chatted with Google Support and here is the main statement"I've checked with the details and I would like to inform you that 'Topaz' refers to the model number and there will be no issues with software."

bondskin · 12-21-2021

Hi @Rocco1 , no reply yet, thanks for asking.

bondskin · 12-19-2021

Hi btg, I had this with one of my 6 Nest Protect devices.And it repeated more and more frequently over time. I was able to capture a video, the sounds were not normal and also the ring was glowing abnormally.After several attempts with Google Support...

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Topaz-2.7 vs Topaz-2.33

Re: Topaz-2.7 vs Topaz-2.33

Re: Topaz-2.7 vs Topaz-2.33

Re: Topaz-2.7 vs Topaz-2.33

Re: Nest protect chimed and said hi in the middle of the night. WHY?