Google Nest Community

Fab10 · 12-19-2021

My Chromecast has stopped sending 5.1 audio to my Sony receiver when watching Netflix, and only Netflix.5.1 works from any other app. The problem is only from Netflix. My receiver shows that in Netflix my Chromecast is only sending a 2.0 signal. If I...

Fab10 · 03-31-2022

Ok. so basically you're not going to do anything?What was the point? Just say that you don't have a support service and stop wasting everyone's time.

Fab10 · 03-20-2022

Oh forgot, I did change the surround setting from automatic to manual, and back again in the chromecast, made no difference.I also just found where I can clear the cache for netflix in the chromecast, but again this makes no difference.

Fab10 · 03-20-2022

Hi Jeran,To answer your questions; When did this issue start happening?About 4 months agoWhat is the firmware version of the Chromecast?kernel is 4.9.180 and OS build is QTS1.210311.036.7814738Have you cleared out the cached data of the Netflix app?T...

Fab10 · 03-12-2022

Hi Jeran I'm on holiday at the moment - I will follow up on this when I get back best regards

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