Google Nest Community

Thanks, Brad. I called in to Google. Yale is replacing the lock. Hopefully a new model does not have the same issue.

Brad, still having issues. How do I get a 2.4Ghz wifi connection without password protection? Is this a feature of Google fiber?

I am having the same issue with a new lock. I have already factory reset multiple times and gone through the other troubleshooting techniques. As a use above described, when I try the press the button on the back of the lock nothing happens, I hear a...