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NESTexperienced
Community Member
since ‎02-05-2025
Saturday

User Statistics

  • 7 Posts
  • 0 Solutions
  • 13 Kudos given
  • 0 Kudos received

User Activity

Nest Aware overcharged me Oct 2024 and I am still trying to resolve April 2025

a month ago
I have three case numbers hours of phone help calls and over 50 emails back and forth and no one at Google Nest Senior Technical Support has fixed my account. I was charged twice the agreed rate because I did not migrate to the new GEN 2 price plan, ...

Nest Aware troubleshooting taking 5 months and no refund in sight.

02-06-2025
Hi everyone, I have posted recently about the Nest Aware migration error problem still happening in 2025. I am pretty sure I am dealing with AI responses - why ask for device models and serial numbers, versions of all hardware and software when it is...

NEST Aware GEN 1 GEN 2 migration issue

02-05-2025
I was notified by Google of a huge pricing change if I did not migrate my NEST Aware before renewal. So I migrated several weeks before the renewal date. The process failed on the last webpage screen. I tried several times but same error. So I spent ...