We have had no changes to our network and every other device connects
fine. But suddenly the Nest will not connect. I've done the
trouble-shooting steps twice and nothing has worked. Have not done
factory reset, because who wants to do that ever?
After talking with support for an hour this past Saturday, it was
determined that the Wi-Fi chip had burned out. I already have the
replacement installed and it functions perfectly.Thanks again,Tom
Debora,Thanks for taking the time to respond and to try to help. I'll
respond to each step:Step 1 - Check. Nothing moved from when it did
connect to when it stopped connecting.Step 2 - Check. Again, nothing
changed or moved from when it did connect t...
Thanks for reaching out to try to help. I'll answer your questions in
the order askedFrom what I can tell, a Gen 2 learning.It started about
2-weeks ago.No specific code, just "not connected".5 GHzHas connected
for past 2 or so years.No devices nearb...
