Google Nest Community

How the hell did you not expect customers to try factory reset their chromecast (as I did) because you waited how many days to actually make any comments or give us feedback advising us like within hours of it happening!!! This is an outrage because ...

It’s a bit late to tell us not to perform a factory reset bcuz of course I ended up doing that within a few hours of the first day it happened! Why didn’t you warn us sooner like within the first hour of you discovering the problem?! I hope I can fix...