The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
You have to consider that many users have already performed a factory
reset on their Chromecast 2nd Gen. If your team is unable to identify
the issue, perhaps you could offer an exchange program by mail or
in-store, or provide a rebate for a new devi...
