I rang your support team to enquire about the problem and they didn't
even know about the outage of the chromecast generation 2. He suggested
a factory reset to me. And nowBecause this message about the outage was
only received today the 14th of Marc...
Because this message about the outage was only received today the 14th
of March 6 days after the system failure, I tried to reconnect by doing
a factory reset. What happen now for me?