Google Nest Community

My apologies. I did not have a W5 error. I couldn't sync the nest app to the new install. After resetting the thermostat I just connected to my wifi with no issue. Again sorry for the confusion.

However I think it was the software not what network it was on. I will probably change the network back to where I want it.

I just fixed mine! I scrolled to software version. The latest is 6.1, I noticed the one that wasn't connecting was version 6.0. I updated the software on the device, I reset the nest app, I tried to connect and boom it did! Good luck on your end! Hop...

Guess that goes for me as well. Keep me posted if you find a work around? Thank you.

I'm having the same issue. It won't add a second thermostat...did you figure out how to fix it?