The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
"Sorry to hear that! Since the camera is hardwired and you've already
tried resetting and reconnecting, you might want to check if there’s a
firmware update or try a different network. Also, ensure there are no
compatibility issues.