Google Nest Community

CocoM · 03-24-2025

Hi,I have 3 wifi points and I am trying to add another one.I start setting it up with the Home app and as soon as it’s connected to wifi, I get an error message: ‘The wifi unti may be sett up but we cannot communicate with it from your phone. Make su...

CocoM · 04-04-2025

Hi Virna,thank you. I performed all the new steps.it still get the same error message at the Google assistant stage unfortunately.

CocoM · 04-03-2025

Hi Vima, Thanks for this. I completed the steps and did another factory reset.Unfortunately, I still get stuck at the ‘set up Google assistant stage’ with the error 93902.Any other idea?

CocoM · 03-31-2025

hi,thanks for your reply. I did reset the unit twice already and it did not change anything sadly.

CocoM · 03-30-2025

Sorry the light was actually orange beacause the mike was off.with the mike on, there is no light.I tried asking ok google what time is it and it said ‘please log in through the google home app’

CocoM · 03-29-2025

Hi Virna,Thanks for your message.- The extra units are Mesh wifi points. The other system is 1 Mesh router and 2 units. So yes same.- It's about 5 meters away- My app is up to date. The new points show up on the app but not connected (red dot)- The c...

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