Google Nest Community

I just plugged it in. If you're stuck in the grey G logo, you can try unplugging it, going to Recovery Mode, and doing a reset.

No I didn't do anything else 

This was last week. I discovered the screen not turning on in the morning. I rely on my Nest Hub for morning news. I replugged it but it just got stuck in the grey G logo. I then did a factory reset, but this time the Nest Hub gave me the grey G logo...

My 1st gen Nest Hub is working again. Has been unplugged since I started troubleshooting it to no avail. But after seeing the announcement from @GoogleNestTeam I plugged it back in this morning to see what will happen. At first I only saw the grey G ...

I confirm that my 1st gen Nest Hub is working again. Thank you so much for the fix!