The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
I have the same problem. They sent a replacement router and it doesn't
work. I tried multiple times myself to set it up and then spent an hour
and 15 minutes on a call with support. They couldn't get it to work
either. Now they say my replacement is ...