@AlexD I also filled out the form yesterday (without the social handle,
I'm afraid), but put my email and address - hope that's enough to get
help from your end. Thanks a mil in advance!
Hi,I have the same problem too.I have followed all the suggested advice
above and in the troubleshooting guides ( have hold the button 10, 20,
30 seconds) and it's still dead with no LEDs on at all. My heat link is
2nd gen.My answers to the questions...