Google Nest Community

The only resolution for me was to just finally purchase a new Nest which I did and now it's working,

Glad to hear that worked! Did you get the newest one from Amazon? I'm scared to buy my replacement from the same place.

I actually signed in with an entirely new account which automatically removed the "ghost" thermostat. I set everything up again fresh, and still have the same issue. The Nest Thermostat showing in the app is still not functioning from the app, nor ca...

Is there any way you can keep us up-to-date about the issue? I've got a 30 day return that is up on 8/5/25 so I need to make a decision whether to keep it or not. If it's not working on the app I don't want to deal with it.

Same thing happened to me. I've done literally everything possible to correct it. I even signed into an entirely new Google account. The thermostat says it's connected to the WIFI and to my account but is still not showing in the app. It's like it's ...