Thanks so much, it worked!! I should've thought about uninstalling
these updates, which is a common tactic. Hopefully, after updates, the
kid profiles should remain.
I accidentally factory reset my Chromecast (via button) and now I also
cannot add kid profiles. I can add adult accounts but the kid-adding
process fails at the very end, just as described. This is incredibly
frustrating. P.S. That one button on the ...