Hallo @frances, this is what I did:after detaching and reattaching the
device, I had the grey G screen problemI tried reconnecting it several
times with no successI looked up on the web and found the recovery
solution. So I restarted it holding the d...
I solved it. You gotta hold the both buttons before plugging it back in
and keep holding for ############ seconds it will ask you to hold for 10
seconds but hold for ############seconds i just fixed mine lmk if y’all
need help.