The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
My guess is you signed up under 2 different homes/ email addresses. I
did that too by accident because app is not very intuitive. Contacted
google and they did not refund for second one/ even though no cameras
attached to it.