I ended up getting a replacement for the 1 I had, after a few chases as
the agent I was dealing with went on leave apparently. Not sure what
sort of company doesn't have agent work cases for people on leave.
Anyhow that aside all good now and it work...
Im in contact with support, they gave me details of how to manually
reset (that fails to work) so have said they will escalate to see if I
can get a replacement. 3 weeks later I chase and they say they will
follow up no reply, 1 month (today) later I...
