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gonsalvr
Community Member
since 3 weeks ago
3 weeks ago

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  • 1 Posts
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Thermostat appears offline on family member app but online on my Google Home app - I'm the manager

3 weeks ago
I"ve set up a family member to access the Google Nest Thermostat ver 4 on their iPhone. They can see the thermostat and the sensor in the Google Home app but they are both greyed out with a status of Offline. On my iPhone they both work perfectly.