Google Nest Community

What stinks is that I can't even get it to factory reset. It's stuck in a recovery mode loop. Holding reset does nothing..

My nest home hub is stuck in a loop. It was working fine one day the next it was on a grey screen with a white "G" logo. I have tried the unplug wait 10 seconds and plug in 11 times method and the recovery to factory reset method. Nothing helps. Now ...