Just a followup…turns out my AC unit had a blown fuse. As a result, once
the fuse was fixed, the thermostats have been working fine since. While
it turned out not exactly to be a Nest issue, it was a huge pain to get
it figured out. What I don’t unde...
Following up again. Google sent me a third replacement, this time a new
unit. I installed it to spec, discussed it with two separate technicians
and had a variety of new errors. Different errors too!Luckily, the
second technician was able to get me t...
Followup: I received my refurbished replacement and had a heating
professional come to the house. There was a separate issue with the
boiler that was fixed, but the wiring was confirmed to be working
properly. Unfortunately, the rH wire was still gra...
I'm having the same issue, spent an hour with chat support yesterday who
hung up on me after referring me to a paid $99 an hour service and spoke
with customer service for about 2 hours and 10 minutes after a 30 minute
wait.They said they're replacin...
