Sorry Dan, but I don't think you comprehend the issue. There is no
resetting modems or routers because the units DO NOT work. This is
becoming insulting if you think I haven't reset things (multiple) times
and have not already referred to the link yo...
I did the same. I highly recommend Netgear products. I feel the same
frustration with the myriad of questions but no solution or viable help.
If this is the extent of Google 's support, I would recommend people
look ok elsewhere.Kathy
I believe I provided this info in my first message. This is a
quote:Lights varied between yellow & blinking white. I got a blue blink
once, but never again. I spent hours on this. After I wrote, the router
has also stopped working. No light, nothing....
Are there any options available to customers when a Google product stops
working? Do they stand behind it or warranty it? It doesn't seem to be
an isolated case.Kathy
