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Humberto, In my situation, there was no router change. My Connect has a
constant green light after reinstalling and the app shows it is
connected to my wifi system. After a factory reset of the lock, adding
it to my Nest account still fails. The led ...
Exact same issue here as well…tried all of the steps above and still
does not connect. This is for a connect and lock that were working fine
for several years until I needed to change the lock batteries. Now no
connection…